Fraud and Scam Alerts During the Coronavirus Pandemic
Protect Yourself from Fraud and Scams
Please be aware that during this challenging time unscrupulous individuals are trying to take advantage of the current situation through a number of phishing schemes and scams. We advise everyone to protect themselves by keeping informed. Please refer to the links below so you know how you may be targeted and how you can prevent from being scammed.
Fraud and Scam Alerts in Our Area
Unemployment benefits scam – be aware
The increase of people applying for unemployment benefits has unfortunately brought out bad actors looking to take advantage of the situation. Please monitor your accounts for deposits that are not expected and for unauthorized new account openings. If you have applied for and are receiving unemployment, be sure the amounts deposited match what the DOL has indicated and that you don’t see multiple deposits on the same day.
Another community bank is reporting that fraudsters, posing as bank representatives, are contacting customers via phone, email and text trying to get them to provide debit card data and other personal information. In another case, loan customers received postcards urging them to call the bank to discuss “an important matter regarding the loan”- this is also a scam.
All sensitive loan and account information from Kennebunk Savings will come in envelopes with our logo. We will NEVER reach out to you via phone, text or email and ask for your personal or financial information. If you are ever unsure, DO hang up the phone or ignore emails and texts. DO only use the contact information on our website, debit cards, other known bank communications to contact us. Do not be fooled or bullied into giving out your personal information.
Tips and Best Practices
There are a number of things you can do to protect yourself from scammers. The Federal Trade Commission (FTC) has the following recommendations:
- Hang up on robocalls. Don’t press any numbers. Scammers are using illegal robocalls to pitch everything from scam Coronavirus treatments to work-at-home schemes. The recording might say that pressing a number will let you speak to a live operator or remove you from their call list, but it might lead to more robocalls, instead.
- Ignore online offers for vaccinations and home test kits. Scammers are trying to get you to buy products that aren’t proven to treat or prevent COVID-19 — online or in stores. At this time, there also are no FDA-authorized home test kits for the Coronavirus. Visit the FDA to learn more.
- Know who you’re buying from. Online sellers may claim to have in-demand products, like cleaning, household, and health and medical supplies when, in fact, they don’t.
- Don’t respond to texts and emails about checks from the government. The details are still being worked out. Anyone who tells you they can get you the money now is a scammer. This goes for phone-calls, too. The government will not call and ask you to verify your Social Security number to become eligible.
- Remember, NO Government agency - the IRS, Social Security, or Treasury - will ever ask you for you information by phone, text or email.
- Don’t click on links from sources you don’t know. They could download viruses onto your computer or device.
- Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying they have information about the virus. For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
- Do your homework when it comes to donations, whether through charities or crowdfunding sites. Don’t let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.
Other Great Resources
- Want to Get Your Coronavirus Relief Check? Scammers do too
- SBA Programs- Scams and Fraud Alert
- FBI Scam Alert